CASE STUDY · CRM / ERP

Smitech Client CRM

A Centralized CRM & Business Management Platform

One Platform to Manage Clients, Projects & Business Operations

Smitech Client CRM is a custom business management platform developed to bring important client, project, domain, hosting, payment and developer information together in one centralized system.

The platform provides an administrative environment where business information can be managed, tracked and reviewed through structured modules and dashboards.

PLATFORM

Business CRM / ERP

A centralized internal platform for managing clients, projects and business operations.

PROJECT TYPE

Custom Web Application

A purpose-built administrative system designed around specific business workflows.

EXPERIENCE

Responsive Admin Interface

A structured dashboard experience designed for everyday business management.

Smitech Client CRM

A centralized business management environment bringing multiple operational areas together through a single administrative platform.

Clients. Projects. Payments. Operations.

The CRM brings core business information into a structured administrative system, helping the team manage operational data from one place.

Bringing Multiple Business Operations Into One System

Managing clients, projects, domains, hosting, payments and development assignments across separate records can make day-to-day administration difficult.

The requirement was to create a centralized CRM environment where these operational areas could be managed through connected modules and a common administrative interface.

Centralized Client Information

Keep client-related information organized within the CRM instead of managing disconnected records.

Project Visibility

Track projects and their associated business information through a dedicated project system.

Financial Tracking

Maintain payment information and provide a clearer view of received and pending amounts.

Designed Around Real Business Operations

The CRM is structured into functional areas so different parts of the business can be managed from the same administrative environment.

01

Client Management

Manage client records and maintain centralized customer information within the CRM.

02

Project Management

Maintain project information and connect projects with related business and financial records.

03

Domain Management

Maintain domain-related information as part of the broader client and project environment.

04

Hosting Management

Keep hosting information organized and connected with the relevant business records.

05

Payment Management

Track payment information and review received and pending financial records.

06

Developer Management

Manage developer assignments, roles, agreed amounts, dates and assignment status.

07

Renewal Tracking

Keep track of renewal-related information for business services such as domains and hosting.

08

Reports & Overview

Present important business information through dashboard summaries and administrative views.

Business Information at a Glance

The dashboard brings important operational figures together so administrators can quickly understand the current state of the business.

01

Business Overview

Review key records such as clients, projects, domains and hosting from the dashboard.

02

Financial Visibility

View revenue and payment-related information through centralized dashboard summaries.

03

Operational Tracking

Review developer assignments and other operational records from the administrative environment.

Structured Developer Assignment & Payment Tracking

The CRM includes a dedicated developer management area for connecting developers with projects and maintaining assignment-related information.

Project Assignment

Assign developers to projects and maintain assignment-specific records.

Role & Agreed Amount

Record the developer role and agreed payment amount for the project assignment.

Assignment Status

Track assignment status along with start date, end date and relevant remarks.

A More Connected Approach to Business Management

Smitech Client CRM brings multiple administrative functions into a common platform, creating a structured environment for managing business information and day-to-day operations.

CRM ERP Client Management Project Management Payment Tracking Developer Management Domain Management Hosting Management

Built for Practical Business Administration

01

Centralized Data

Important business records are maintained within one administrative platform.

02

Connected Modules

Clients, projects, services, payments and developers can be managed as part of the same business system.

03

Expandable Architecture

The modular structure provides a foundation for extending the CRM as business requirements evolve.

Explore the Smitech Client CRM

Explore the Smitech Client CRM platform and its centralized business management experience.

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Need a CRM Built Around Your Business?

We can build custom business management systems around your actual workflows, data and operational requirements.